IT Outsourcing Research Documents
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IT Outsourcing by Global Industry AnalystsThis report analyzes the worldwide markets for IT Outsourcing in US$ Million. The report provides separate comprehensive analytics for the Americas, Europe, Asia-Pacific, and Rest of World. Annual forecasts are provided for each region for the period of 2000 through 2010. The report profiles 363 companies including many key and niche players worldwide such as Accenture Ltd., Affiliated Computer Services, Inc., Amdocs, Antares Management Solutions, Anteon International Corporation, Atos Origin, A...
India IT and IT-Enabled Service Sector IT Usage and Trends 2007-2011 Forecast and Analysis: An Overview by IDC
This IDC study provides an overview of the IT spending trends by the India IT and IT-enabled service sector. It also provides insights into their important industry dynamics and opportunities, the trends shaping the vertical, emerging business challenges and issues, and the role that IT plays in exploiting opportunities and meeting challenges. This study also provides insights into componentwise IT spending patterns for major product categories in the vertical in 2006 as well as forecasts fo...
South African IT Infrastructure Outsourcing End User Survey by Frost & SullivanResearch Overview
Japan Outsourcing User Survey 2007: Customer Perception and Needs by IDCThis document is about Japan Outsourcing User Survey 2007: Customer Perception and Needs
Japan IT Outsourcing 2005 User Survey: Customer Perceptions and Needs by IDC
This IDC study summarizes the results of the Japan IT Outsourcing Survey conducted in March 2005. It analyzes the IT outsourcing usage among Japanese companies, including application service provider (ASP) usage, business process outsourcing (BPO) usage, and business continuity measures. The Japan IT outsourcing services market has entered a period of stable growth. The importance of creating new service value for customers has also increased. In response to user companies' needs for ...
Japan IT Outsourcing 2005 Leading Vendor Profiles by IDC
This IDC study compiles the results of a survey and analysis on the Japanese outsourcing market and the competition among leading vendors. It presents the ranking of consolidated revenue of IT outsourcing in the March 2005 period as well as vendor profile. Although the Japanese IT outsourcing market is steadily growing, the competition among vendors is intensifying as the market matures. Expectations for IT outsourcing services among user companies are also changing from cost reductio...
Japan IT Outsourcing User Survey 2006: Customer Perception and Needs by IDC
This IDC study (which is a translation of the Japanese report IDC #J6100103) analyzed and compiled the current situation of IT outsourcing users based on IDC's user survey, Japan IT Outsourcing Survey, conducted in April 2006. It also includes analysis of measures and expectations for BC as well as the usage of BPO. The IT outsourcing market in Japan continues to grow thanks to the increase in use by medium-sized and small companies, and increases in user spending. Users are giving ce...
Customer Outsourcing Directions: IT Prefers Integrated Outsourcing, BPO Prefers Multisourcing - But What About the Future? by IDC
This IDC study uses demand-side research from three IDC surveys to provide outsourcers or players looking to compete in outsourcing with an overview of market feedback on customer buying patterns for outsourced services in the IT and business process markets. In particular, this study will highlight market trends in customer preferences for integrated versus multisourcing; outsourcer preferences; key provider criteria needed to win customers; and preferred pricing methodologies and savings e...
Growth Opportunities And Markets For It Outsourcing: New Possibilities For Contact Center, Infrastructure, Applications And Business Process Outsourcing by Business InsightsIT outsourcing is a growing market, with the number of firms using outsourcing for one or more of their operations increasing. Demand for IT outsourcing is strong in both established and new IT areas, driven by the operational costs reductions and improved service delivery. However, roadblocks to wider adoption of outsourcing still remain. ‘Growth Opportunities and Markets for IT Outsourcing: New possibilities for contact center, infrastructure, applications and business process outsourcin...
Japan IT Outsourcing 2004 User Survey: Customer Perception and Needs by IDC
This IDC study is based on the results of IDC's user survey on Japan IT outsourcing conducted in November 2004. It analyzes and summarizes companies' usage of IT outsourcing and ASP services. It also illuminates the issues faced by such services and includes recommendations by IDC. While the Japan IT outsourcing market has been fast growing, the increase in the number of user companies has somewhat stagnated. Also, competition from rival companies and packaged applications is getting ...
Japan IT Outsourcing Leading Vendor Profile 2006 by IDC
This IDC study, which is a translation of the Japanese report, provides an overview of the 2006 Japan IT outsourcing (ITO) market and the competition landscape among the leading vendors. The study includes consolidated revenue ranking and profiles of the leading vendors in the March 2006 term. Japan's ITO market is growing steadily but gaps in revenue growth rates can be seen among the leading vendors. To beat the increasingly intense competition, vendors have adopted various strateg...
Nordic IT Investment Guide 2007 Motives for Outsourcing Change! by IDC
This report that sums the results up from the Sourcing part of the Nordic IT Investment Guide study covers both outsourcing, Software as a Service and Business Process Outsourcing. Nils Molin, Managing Director IDC Sweden says: "Even though large companies are very positive to outsourcing and plans to increase investments and add outsource more services it's clear from the report that the days of the really big deals still haven't come back". He continues: "The main driver for ...
IDC's Top 100 Worldwide Outsourcing Deals of 2004 by IDC
This IDC study, now in its ninth year, provides IDC's analysis of the top 100 worldwide outsourcing deals for 2004. This document provides detailed information on how these contracts evolved in 2004 as associated with size of deals, length of deals, industries, service markets (e.g. BPO, IT outsourcing), geographic coverage, and vendors. Additionally, this study provides detailed analysis on trends impacting the outsourcing market and contract opportunities as well as guidance on how players...
Business Process Outsourcing by Global Industry AnalystsThis report analyzes the worldwide markets for Business Process Outsourcing in Millions of US$. The major Service segments analyzed are Logistics, Sales & Marketing, Customer Care, Finance & Accounting, Human Resource, and Other Services. The report provides separate comprehensive analytics for the US, Canada, Asia-Pacific, Europe and Rest of World. Annual forecasts are provided for each region for the period of 2000 through 2015. The report profiles 522 companies including many key and niche pl...
U.S. IT Outsourcing Markets for Healthcare by Frost & SullivanCost-cutting Measures make Outsourcing IT Services an Attractive Option Healthcare administrations that aim to cut costs and increase operational efficiency to spur profits are finding the ideal solution in the outsourcing of IT services. Tight budgets, escalating capital expenditure, staffing shortages, and larger patient volumes are contributing to the popularity of third-party IT experts that ensure effective functionality. The scale and error-free productivity of IT applications all...
Japan IT Outsourcing 2008-2012 Forecast and 2007 Review by IDC
This IDC study (which is a translation of the Japanese report, IDC #J8450102), analyses the trends in and provides a general outlook for the Japan IT outsourcing (ITO) market and summarizes the market forecasts by segment. While assessing the market conditions in 2007, IDC also forecasts the growth rates and market sizes from from 2008-2012. In addition, IDC also includes suggestions that can be useful to service vendors. "Economic uncert...
Japan IT Outsourcing 2006-2010 Forecast Update by IDC
In 2005, the Japan ITO market grew 6.7% against the previous year to 1,763.5 billion yen. The rapid growth was due to several factors, including an expanding hosting service market, the pervasion of application management services in the financial industry, and moves by SPs to acquire information subsidiaries. IDC forecasts that the year-on-year growth rate registered by the Japan ITO market will decrease from 2006 as the market expands. The market is forecast to expand at a compound annual ...
IDC's Top 100 Worldwide Outsourcing Deals of 2005 by IDC
This significant IDC study, now in its 10th year, provides IDC's analysis of the top 100 worldwide outsourcing deals for 2005. The study draws directly from IDC's Worldwide Service Contract Analysis offering, which is one of the largest and richest repositories of services contracts in the market. This document provides detailed information on how these contracts evolved in 2005 as associated with size of deals, length of deals, industries, service markets (e.g., BPO, IT outsourcing), geogra...
Japan IT Outsourcing 2007-2011 Forecast Update and 2006 Analysis by IDC
This IDC study (which is a translation of the Japanese report IDC #J7250106) analyzes the situation and trends of the Japan IT outsourcing market, and provides market forecasts by segment. It explores the market situation in 2006 and 1H07, and provides forecasts up to 2011. It also provides essential guidance to service vendors. The Japan IT outsourcing market enjoyed solid growth in 2006, marking a year-on-year growth rate of 6.9% to rea...
Outsourcing and Shared Services in Government IT Management (Review Report) by DatamonitorIntroduction
Outsourcing & IT Services in Financial Services Infrastructure Outsourcing (Review Report) by DatamonitorIntroduction
Nordic Enterprise Survey 2003: Outsourcing - What does it Take? by IDCIT Outsourcing is a healthy market, growing much faster than the rest of the economy. CAGR vary among the Nordics between 8% and 11% 2001-2007. A vast market opportunity still lies in the region. More than half of companies do not currently outsource any of their IT functions according to this survey. "Despite signs from several vendors of low profitability, we have a fast growing outsourcing market with fierce competition" says Per-Arne Sandegren, senior research analyst at IDC Nordic and ...
Hungary IT Services 2008-2012 Forecast and 2007 Vendor Shares by IDC
This IDC study presents the Hungary IT services industry in 2007 and forecasts expenditure on IT services through 2012. The study contains market size, vendor market shares, and forecasts for 13 foundation market categories. The study ranks Hungary's top IT services providers by their 2007 revenues and includes detailed profiles and IT services portfolios for the top 10, including their presence on individual vertical markets and their largest contracts. The top IT services providers ...
Czech Republic IT Services 2008-2012 Forecast and 2007 Vendor Shares by IDC
This IDC study presents the IT-services industry in 2007 and forecasts expenditure on IT services through 2012. The study contains market size, vendor market shares, and forecasts for thirteen foundation market categories. The study ranks the top IT services providers by their 2007 revenues and includes detailed profiles of their IT-services portfolios for the top ten, their presence in individual vertical markets, and their largest contracts. The top services providers for each of ID...
UAE IT Services 2004-2008 Forecast and 2003 Vendor Shares by IDC
This IDC study presents the IT services industry in the UAE and forecasts expenditure on IT services through 2008. The study contains market size, vendor market shares, and forecasts for thirteen foundation market categories. The study ranks the top ten IT services providers by their 2003 revenue, and includes a profile of their IT services portfolio, their presence in individual vertical markets, and their largest contracts. The top five services providers for each of IDC's foundati...
Austria IT Services 2008-2012 Forecast and 2007 Vendor Shares by IDC
This IDC study presents the IT-services industry in 2007 and forecasts expenditure on IT services through 2012. The study contains market size, vendor market shares, and forecasts for thirteen foundation-market categories. The study ranks the top IT services providers by their 2007 revenues and includes detailed profiles of their IT-services portfolios for the top ten, their presence in individual vertical markets, and their largest contracts. The top services providers for each of ID...
| Outsourcing and Shared Services in Government IT Management (Review Report) by DatamonitorIntroduction
IT Outsourcing by Global Industry AnalystsThis report analyzes the worldwide markets for IT Outsourcing in US$ Million. The report provides separate comprehensive analytics for the Americas, Europe, Asia-Pacific, and Rest of World. Annual forecasts are provided for each region for the period of 2000 through 2010. The report profiles 363 companies including many key and niche players worldwide such as Accenture Ltd., Affiliated Computer Services, Inc., Amdocs, Antares Management Solutions, Anteon International Corporation, Atos Origin, A...
Shared Services and Outsourcing in European Government (Databook) by DatamonitorIntroduction
Asia/Pacific (Excluding Japan) Technology Usage and Adoption Trends: Government by IDC
This IDC study gives a view of IT adoption and usage trends for government sector users in the Asia/Pacific (excluding Japan), or APEJ, region. Respondent information is based on IDC Asia/Pacific's Continuum Survey 2005. Technology adoption trends covered within this report include hardware, software, storage, security, and spending. "Government information and communication technology (ICT) spending continues to be robust but buyers are looking for more vertical-specific products and...
India Overall IT Spending Trends by Industry Vertical 2007-2011 Forecast and Analysis by IDCThis document is about India Overall IT Spending Trends by Industry Vertical 2007-2011 Forecast and Analysis
Adoption of IT and Business Process Outsourcing by Canadian Governments by IDC
Federal, provincial and municipal government executives have started to outsource their IT and business processes. Early initiatives involved the externalization of IT infrastructure, but executives are now considering other areas. In this study IDC Canada examines the adoption of IT and business process outsourcing in the Canadian government sector. The document includes an analysis of investment plans in IT and business process outsourcing and the reason why various levels of gover...
Key Business Issues and Their Impact on IT Spending: An Analysis by Industry Vertical in India by IDC
This IDC study analyzes the macro- and microeconomic trends that have and are likely to continue having a major impact on IT spending within each important industry vertical in India and other emerging opportunity areas for IT vendors within each sector. This report was based on extensive secondary research, in-depth interviews with the IT heads of selected organizations in each industry, and the opinions of industry/sectoral experts. "The growth of IT adoption that is being witnessed...
India IT and IT-Enabled Service Sector IT Usage and Trends 2007-2011 Forecast and Analysis: An Overview by IDC
This IDC study provides an overview of the IT spending trends by the India IT and IT-enabled service sector. It also provides insights into their important industry dynamics and opportunities, the trends shaping the vertical, emerging business challenges and issues, and the role that IT plays in exploiting opportunities and meeting challenges. This study also provides insights into componentwise IT spending patterns for major product categories in the vertical in 2006 as well as forecasts fo...
IT Systems Management Investment in Government H2 2006 (Databook) by DatamonitorIntroduction
Compendium set of all 2002 & 2003 Vendor Advisories - Bundle by TekPlusThis set contains all 42 vendor advisories as follows: Vendor Advisory 2003: Grid Computing: Get your Messaging Right because IBM is off to a..... Vendor Advisory 2003: IBM acquires Think Dynamics
State and Local Government IT: Trends and Priorities for IT Spending in 2004 by IDC
This IDC study identifies the attitudes and opinions of senior decision makers and influencers in state, county, and municipal government offices. It analyzes their priorities as they make important spending decisions and outlines key trends that are shaping the state and local government IT market space. Key findings include the slow shift toward outsourced solutions in some offices and the importance of cost reduction in tight budget times. "State and local governments are quickly r...
Customer Outsourcing Directions: IT Prefers Integrated Outsourcing, BPO Prefers Multisourcing - But What About the Future? by IDC
This IDC study uses demand-side research from three IDC surveys to provide outsourcers or players looking to compete in outsourcing with an overview of market feedback on customer buying patterns for outsourced services in the IT and business process markets. In particular, this study will highlight market trends in customer preferences for integrated versus multisourcing; outsourcer preferences; key provider criteria needed to win customers; and preferred pricing methodologies and savings e...
Business Process Outsourcing by Global Industry AnalystsThis report analyzes the worldwide markets for Business Process Outsourcing in Millions of US$. The major Service segments analyzed are Logistics, Sales & Marketing, Customer Care, Finance & Accounting, Human Resource, and Other Services. The report provides separate comprehensive analytics for the US, Canada, Asia-Pacific, Europe and Rest of World. Annual forecasts are provided for each region for the period of 2000 through 2015. The report profiles 522 companies including many key and niche pl...
Shared Services and Outsourcing in United States Government (Databook) by DatamonitorIntroduction
IDC's Top 100 Worldwide Outsourcing Deals of 2004 by IDC
This IDC study, now in its ninth year, provides IDC's analysis of the top 100 worldwide outsourcing deals for 2004. This document provides detailed information on how these contracts evolved in 2004 as associated with size of deals, length of deals, industries, service markets (e.g. BPO, IT outsourcing), geographic coverage, and vendors. Additionally, this study provides detailed analysis on trends impacting the outsourcing market and contract opportunities as well as guidance on how players...
Technology priorities in government H2 2007 (Databook) by DatamonitorIntroduction
Israel Information Technology Report Q3 2007 by Business Monitor InternationalMarket Overview
Outsourcing and Shared Services in Government IT Management (Executive Presentation) by DatamonitorIntroduction
Bahrain Information Technology Report 2007 by Business Monitor InternationalMarket Overview
The "Industry" Effect: IT Trends and Expenditures in the U.S. Government by In-StatThis study offers both broad and detailed analysis on the government IT market. Pertinent data and analysis includes current and forecasted government IT spending, buying channels, growth opportunities and trends. IT segments include applications, telecom, computer hardware, network hardware, and outsourcing/hosted services. Other relative information, such as IT spending priorities and critical business problems, are included in this study based on recent survey data compiled from governm...
South Africa IT Services 2007-2011 Forecast and 2006 Vendor Shares by IDC
This IDC study presents the IT services industry in South Africa and forecasts expenditure on IT services through 2011. The study contains market size, vendor market shares, and forecasts for thirteen foundation market categories. The study ranks the top ten IT services providers by their 2006 revenue, and includes a profile of their IT services portfolio, their presence in individual vertical markets, and their largest contracts. The top services providers for each of IDC's foundatio...
The IT Services Opportunity in Vertical Sectors: End User Investment Strategies, Forecast Spend and Key Objectives by Business InsightsThe growing competition from vendors operating in the IT services market has driven the development of a wide range of skills. As vendors develop sector expertise through years of experience gained from working within specific areas, the industry is moving towards a more vertical approach. The IT Services Opportunity in Vertical Sectors: End user investment strategies,forecast spend and key objectives is a new management report that provides a detailed background to the pressures and challenges ...
Croatia IT Services 2006-2010 Forecast and 2005 Vendor Shares by IDC
This IDC study presents the IT services industry in Croatia and forecasts expenditure on IT services through 2010. The study contains market size, vendor market shares, and forecasts for thirteen foundation market categories. The study ranks the top ten IT services providers by their 2005 revenue, and includes a profile of their IT services portfolio, their presence in individual vertical markets, and their largest contracts. The top five services providers for each of IDC's foundatio...
Slovakia IT Services 2008-2012 Forecast and 2007 Vendor Shares by IDC
This IDC study presents the Slovak IT-services industry in 2007 and forecasts expenditure on IT services through 2012. The study contains market size, vendor market shares, and forecasts for thirteen foundation market categories. The study ranks the top IT services providers in Slovakia by 2007 revenues and includes detailed profiles of IT-services portfolios for the top ten, their presence in individual vertical markets, and their largest contracts. The top services providers for eac...
Growth Opportunities And Markets For It Outsourcing: New Possibilities For Contact Center, Infrastructure, Applications And Business Process Outsourcing by Business InsightsIT outsourcing is a growing market, with the number of firms using outsourcing for one or more of their operations increasing. Demand for IT outsourcing is strong in both established and new IT areas, driven by the operational costs reductions and improved service delivery. However, roadblocks to wider adoption of outsourcing still remain. ‘Growth Opportunities and Markets for IT Outsourcing: New possibilities for contact center, infrastructure, applications and business process outsourcin...
Turkey IT Services 2004-2008 Forecast and Vendor Shares by IDC
This IDC study presents the IT services industry in Turkey and forecasts expenditure on IT services through 2008. The study contains market size, vendor market shares, and forecasts for thirteen foundation market categories. The study ranks the top ten IT services providers by their 2003 revenue, and includes a profile of their IT services portfolio, their presence in individual vertical markets, and their largest contracts. The top five services providers for each of IDC's foundatio...
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